Updated: 23 July 2024
DISCLAIMER
Please note the information displayed on our website is provided for general information purposes only and should not be construed as legal advice from any representative of our company.
Professional advice should therefore be sought before any action is taken based on the information displayed on this website.
ProNature SA disclaims any responsibility for positions taken without due consultation and no person shall have any claim of any nature whatsoever arising out of, or in connection with, the contents of this website against ProNature SA and/or any of its directors and/or employees.
Quality Policy
The Ultimate Responsibility for Quality Management and Continual Improvement
Rests With the Leadership of
ProNature
In this respect, we hereby confirm our commitment to our Quality Management System through:
- Active Involvement and accountability of Leadership.
- Aligning quality with wider business strategies to enhance and monitor performance.
- Promoting the Process Approach throughout Our Organisation.
- Enhancing Customer Satisfaction by identifying risks and opportunities (Risk-based thinking).
- Setting Measurable Quality Objectives.
- Supporting all Personnel to achieve Quality in their own spheres of activities.
- Compliance with all applicable requirements of the ISO 9001 Standard.
- Continually improving the quality of Our Organisation, procedures, products and services.
- Top Management hereby confirms the support for the policies and procedures set out in the documentation of the Quality Management System and urges all Employees to conform to their contents.
- This Quality Policy shall be part of the general Induction training for New Staff.
- In this respect Accredited Representatives of an International Certification Body will be given access during normal working hours to the areas of work relevant to the requirements, provided that prior authorisation has been given by me or my Representative.
Bernhard Lembeck, Director
Cape Town, 18 July 2024